If I am planning to join Swiggy as a delivery boy. What should I be aware of?
If you are planning to join a food delivery company like Swiggy or any other competitor of them make sure you have below things.
Own Registered vehicle ( scooter/bike/cycle)
Valid Driving Licence.
This company hires from a recruitment agency many times and they do a background check of all of your documents, so make sure you have all of your original document and don’t make a duplicate to get this job.
It is easy to get selected in the interview, they need more and more delivery people in their fleet so even if you are rejected try from some other area or city.
Also make sure you can work in harsh environments like Rains, afternoon heat and uneven shift timings.
Say yes to all the questions which they ask like ‘can you deliver at night and early morning? will you be available to work in the morning shift?
Don’t give reasons for any questions, like don’t tell them your personal problem,
Don’t be nervous in the interview.
Don’t talk too much in the interview, companies need people who work more and talk less.
Check Bad Habits
After a lot of complaints from customers about delivery people are eating Pan, Tobacco, Gutkha while delivery is not acceptable, one single complaint by any customer and your job will be no more.
Don’t drink beer, whiskey or any alcohol on duty, the chances are less that you will get accepted if this company come to know that you are a regular drinker or smoker.
Good language and Soft Skills
If you are good at talking to people politely in a local language, you don’t get angry often that is a good plus point.
If you have worked in any service industry where you have managed customers it’s a plus point.
Long Working Hours and Average Payment
Many delivery executives have to work more than 8 hrs to complete their target, make sure you deliver as soon as possible and ask customers to rate for the deliveries so you get good feedback.
Normally these companies calculate 3 delivers/hr so if you work 8–10 hrs you are expected to deliver 24 to 30 deliveries, but it is not that easy as at peak time orders are more and in some of the off-peak times orders are less.
Source – business insider and economic times
Every Order you can expect to earn min Rs 35–40. So if you make 15–20 deliveries you can make about 3000–4000, deduct Rs 1000 for petrol and maintenance so you make around 2000–3000 on an average per week with one day off.
Average Earnings/Delivery – Rs 35/-
Working Days a Week – 6 days ( 1day off)
Average Order Deliveries /day – 15–20 orders/day
Daily Earnings – 15 Orders x Rs 35/Order = Rs 525/-
Weekly Earnings – Daily earnings x 6 days a week = Rs 525 x 6 = Rs 3150/-
Monthly Earnings – Weekly Earnings x 4 weeks = Rs 3150 x 4 = Rs 12,600/-
Note – Above estimates is for minimum earnings. You can get an incentive and bonus on more orders and timely deliveries.
Earning Rs 10–12k net is easy but earning above that is a bit difficult you can deliver 20+ orders a day then the earnings are in the range of 16–20k/month, you will have to do overtime and deliver more orders also if you reject any order your earnings will decrease.
What’s the maximum earning for a regular Swiggy delivery boy?
As a Swiggy delivery partner in spare time, there is answer to this question.
In the food delivery apps the Swiggy is the best I can say, below are the details of the regular swiggy delivery boy earnings.
Minimum order Rs. 35 ( 0 kms – 3.9 kms )
Every order if the kms is exceeding above 4 Rs 10 will be added to the base amount of Rs 35+10…
Orders received after 11pm will be added 20 extra for every order (Rs 35+20= 55 Minimum order),
on an average a regular delivery boy delivers 25 to 30 orders a day.
Average of 40 per order X 25 = 1000
Rs. 1000 is a average income per day.
If any delivery agent have earned Rs.1000 he is eligible for the incentives of Rs 400.
Total income of Week
6 days (1 week off) – 6 X 1000 = 6000
(Incentives) – 400 X 6 = 2400
Total Income for a month 8400 (Week) X 4 = Rs. 33,600
Apart from the earning there will a extra incentives per order on special days like Diwali, new year, dussera, ramadan 10 extra or 20 extra per order can be maximum of Rs 40 per order depending on the order flow and the occasion.
Are students adopting Swiggy and Zomato as part-time jobs?
How much does a Zomato delivery boy earn for a month?
How much does a Zomato delivery boy earn for a month?
Around 20k, enough to survive, definitely not 40k or 50k!
This is the ratecard for new delivery partners at zomato(Jan 2020).
Zomato calculates payments using a system of touchpoints. Under this you get 2 touch points for every order. one TP for picking up at the restaurant(pick-up touchpoint) and one TP for delivering to the customer(drop touchpoint). Sometimes when you get 2 orders from the same restaurant at the same time(multi order) you will receive 3 TPs(1 pick up TP and 2 drop TPs).
Images below show the Target Pay(called as ‘incentives’ earlier).
What made being a zomato/swiggy delivery boy attractive were the incentives which have been drastically reduced now. A couple of years ago a delivery partner would get an incentive of around Rs. 800 for delivering 12 orders(24 TPs) but as you can see now it is only Rs.100 for 10 orders(20 TPs) and Rs. 250 for 14 orders(28 TPs). So we can safely say the dream run is over for zomato/swiggy delivery partners.
Zomato runs ‘minimum business gaurantee’ schemes under which if a partner satisfies certain conditions like minimum login hours and minimum deliveries he will be paid a fixed amount. Zomato runs 2 such schemes for week ly minimum gaurantee which are shown below.
Zomato provides prime partner incentive for partners who meet prescribed monthly targets for logins and deliveries.
Right from joining you are bearing all the costs. You will pay Rs.1500 for the Zomato bag, 2 t-shirts and a winter jacket but you don’t get a raincoat which is necessary. You will have to pay Rs. 600 extra for the raincoat. The bike is yours’, fuel is yours’, maintenance is yours’. If your are working outside full day everyday you’ll have to include food expenses also. Personally my expenditure, for fuel and food, come out to be rs. 300 to rs. 400.
Please, don’t make the mistake of thinking you’ll meet the highest targets and earn Rs. 1,310 to Rs. 1,450 everyday because you’ll need to login for, at least, 14 hours and ride, at least, 170km to deliver 22 orders(44 TPs, highest target) and it’s impossible to sustain 14 hours login and 170km travel everyday!
Many people make this mistake of calculating earnings like 1,310*30=39,300, it’s just not practical.
BEST CASE SCENARIO
If you work 10 hours for 6 days in a week for 4 weeks in a month then your earnings for the month will be Rs.24,000(Rs.6000*4 weeks)
If you work this much in a month you’ll get “prime partner incentive” of Rs. 6,000(from the third time) so your gross earning for the month will be Rs. 30,000.
If your daily expenses for fuel and food were Rs. 250(for a bike with mileage of 45kmpl) and Rs.100 respectively then total expenditure for one month will be Rs. 8,400. (Rs.350*24 days= Rs. 8,400.). (If you own a mileage oriented bike like bajaj platina or hero splendor you can save Rs. 2000 to Rs. 2,500 every month.)
So your net earnings for one month works out to be Rs. 21,600.
But the work is pretty gruesome! To earn that much you’ll have to work 10 hours everyday with 12:00PM to 03:00PM and 07:00PM to 12:00AM being compulsory. There is no growth in this work instead your earnings may reduce over time.
If you choose to work part time your only option will be to work from 07:00PM to 12:00AM. Your gross earning everyday will be between Rs. 400 to Rs. 500. If Rs. 150 is your expense for petrol then you’ll have earned Rs. 250 to Rs. 450.
EDIT on 9 Nov 2019:
The response this answer has got goes to show the lack of clarity regarding the payouts of hyperlocal services. Thank you for all the upvotes everyone. I’m adding a little more information here.
On 7th Nov 2019 I logged in for 12 hours, rode 160kms(yeah! that’s 160km in bangalore traffic) and earned a total of Rs. 965. I left to work with a full tank of petrol and the next day I had to refuel for Rs. 313 to fill up the tank again. So my petrol expense for the day was Rs. 313 that makes my net earning as Rs. 652.
Milestone pay of Rs. 250 was for earning 32 touchpoints and touchpoint incentive of Rs. 20 per delivery for orders delivered between 1900 and 2359.
On 8th Nov 2019 I logged in for 12 hours again, rode 155kms and earned a total of Rs. 1070. Considering fuel expense of Rs. 300 my net earning for the day was Rs. 770.
One thing you should notice is I’ve missed the 38 TP target on both days by just 1 point. Coincidence or intentional? I don’t know!
EDIT on 04/10/2020
I’ll be sharing updated rate card(04/10/2020) and answering some questions asked on comments.
How much does one earn through tips? Do we receive full amount?
Almost nobody tips. Our average weekly tips will be less than ₹100. Yes, we receive the full tip amount.
Delivery partners drive dangerously.
The targets set by Zomato are such that we have to drive quickly. It’s a compulsion as most of our time is wasted in restaurants(waiting for food) and traffic. We have to ride quickly to deliver enough orders to earn enough.
What do we get from 5 star ratings?
Nothing. We would receive Rs.10 or so for every 5 star rating. But that incentive has been stopped.
Do we get insurance?
Yes, we get this one.